This Privacy Policy explains how 9p999 collects, uses, stores, shares, and protects your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and all applicable PAGCOR regulatory requirements.
A plain-language summary of our core data protection commitments before you read the full policy below.
All personal data collected and processed by 9p999 is handled in full compliance with Republic Act 10173, the Philippine Data Privacy Act of 2012. Your rights as a Filipino data subject are protected and enforceable against 9p999 at all times.
All personal data transmitted to and stored by 9p999 is protected using SSL/TLS encryption in transit and AES-256 encryption at rest. Your financial details, ID documents, and account credentials are never stored in plain text.
9p999 does not sell, rent, or trade your personal data to third-party marketing companies or data brokers. Your information is used solely for the purposes described in this Privacy Policy and is shared externally only where legally required.
Under the DPA 2012, you have the right to access, correct, delete, and port your personal data. You can also object to certain processing and withdraw consent for marketing at any time. 9p999 honours all these rights without requiring you to file a legal claim.
9p999 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by PAGCOR regulations and the Anti-Money Laundering Act. Regulatory retention periods for financial and identity records are a minimum of five years.
In the unlikely event of a data breach that is likely to result in risk to your rights and freedoms, 9p999 will notify the National Privacy Commission (NPC) within 72 hours of discovery and will communicate with affected users promptly with information about the incident and recommended actions.
This Privacy Policy ("Policy") is issued by 9p999 ("9p999," "we," "us," "our") and governs the collection, processing, storage, disclosure, and protection of personal data relating to registered users ("you," "User," "Player") of the 9p999 online gaming platform at 9p999.club. By accessing or using the 9p999 platform, or by completing the 9p999 account registration process, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy should be read together with the 9p999 Terms & Conditions.
9p999 is committed to protecting the privacy and personal data of all individuals who interact with our platform. We recognise that privacy is a fundamental right under the Constitution of the Republic of the Philippines and as codified in the Data Privacy Act of 2012 (Republic Act 10173, hereinafter "DPA 2012") and its implementing rules and regulations.
This Policy applies to all personal data collected through the 9p999 website at 9p999.club, our mobile-optimised platform, our customer support channels, and any other digital touchpoints operated by or on behalf of 9p999. It applies to all registered users, including those who have registered but have not yet placed any wager, as well as former account holders whose data is retained pursuant to our legal and regulatory obligations.
9p999 processes personal data lawfully, fairly, and transparently. We collect only the data that is necessary for the specific, legitimate purposes described in this Policy, and we implement appropriate technical and organisational measures to protect that data against unauthorised access, loss, alteration, or disclosure.
For the purposes of the DPA 2012, 9p999 is the personal information controller ("PIC") in respect of personal data collected through the 9p999 platform. As the PIC, 9p999 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out in accordance with applicable Philippine data protection law.
9p999 has appointed a Data Protection Officer ("DPO") as required by the DPA 2012 and NPC regulations. The DPO is responsible for overseeing 9p999's compliance with data protection obligations and can be contacted at the address provided in Section 15 of this Policy.
9p999 collects the following categories of personal data from users of the platform. All data collection is proportionate, limited to what is necessary for the identified processing purpose, and subject to the legal basis described in Section 5.
| Category | Data Elements | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID type and number, nationality, gender | KYC verification |
| Contact Data | Philippine mobile number, email address, residential address | Registration & KYC |
| Financial Data | GCash account number, Maya account, bank account details (name, account number, bank), transaction records, deposit and withdrawal history | Payment processing |
| Gaming Data | Bet history, game session logs, win/loss records, bonus activity, wagering patterns | During platform use |
| Technical Data | IP address, device type, operating system, browser type, session identifiers, geolocation data (city-level) | Automatic — platform access |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Responsible Gaming Data | Self-imposed limits, cooling-off periods, self-exclusion status, session time data | When limits are set or exclusion is requested |
9p999 does not collect sensitive personal information as defined under Section 3(l) of the DPA 2012 (including health data, political or religious affiliation, sexual orientation, or biometric data used for identification) except where explicitly required by PAGCOR's responsible gaming programme in relation to problem gambling assessments, and then only with your explicit consent.
9p999 collects personal data through the following methods:
9p999 processes your personal data on the following legal bases under the DPA 2012:
9p999 uses the personal data we collect for the following specific purposes:
9p999 does not sell, rent, or trade your personal data to any third party. We may share your personal data only in the following circumstances and with the following categories of recipient:
9p999 implements comprehensive technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
While 9p999 takes all reasonable steps to protect your personal data, no internet-based system can guarantee absolute security. You are also responsible for maintaining the security of your 9p999 account credentials. If you believe your account has been compromised, please contact 9p999 customer support immediately via live chat.
9p999 retains personal data only for as long as necessary to fulfil the purpose for which it was originally collected, subject to applicable legal and regulatory minimum retention requirements. The following retention periods apply:
Upon expiry of the applicable retention period, 9p999 will securely delete or anonymise your personal data such that it can no longer be associated with you as an identifiable individual. Where anonymisation rather than deletion is technically more appropriate, the anonymised data may be retained indefinitely for aggregate analytical purposes.
9p999 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device by your web browser when you visit a website. 9p999 uses the following categories of cookies:
9p999 does not use third-party advertising or cross-site tracking cookies. We do not share cookie data with third-party advertising networks.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 9p999. All requests to exercise these rights should be submitted to our Data Protection Officer at the contact details in Section 15.
9p999 will respond to all verified data subject rights requests within thirty (30) days of receipt. Where the complexity or volume of requests requires additional time, we will notify you within the initial thirty-day period and provide an estimated response date. There is no fee for submitting a data subject rights request. However, where requests are manifestly unfounded or repetitive, a reasonable administrative fee may be charged.
If you believe that 9p999 has not handled your personal data in accordance with the DPA 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.
The 9p999 platform is strictly restricted to individuals who are 21 years of age or older, in compliance with PAGCOR regulations governing online gaming in the Philippines. 9p999 does not knowingly collect or process personal data from any person under the age of 21.
If 9p999 discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately take steps to verify the claim and, where confirmed, will delete all associated personal data, suspend and close the relevant account, and report the incident to PAGCOR as required by our licence conditions.
If you are a parent or guardian and believe your child has created a 9p999 account or that their personal data has been collected by 9p999, please contact our Data Protection Officer immediately using the contact details in Section 15.
The 9p999 platform may contain links to third-party services, including game providers, payment processors, and PAGCOR information pages. This Privacy Policy applies exclusively to personal data collected and processed by 9p999 in connection with the 9p999 platform. 9p999 is not responsible for the privacy practices of any third-party website or service.
We encourage you to review the privacy policies of any third-party services you access through or in connection with the 9p999 platform. The inclusion of a link to a third-party site does not constitute 9p999's endorsement of that site's privacy practices.
9p999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The revised Policy, with the updated effective date clearly stated at the top, will be published on this page.
For material changes — those that significantly affect your rights or how we process your personal data — 9p999 will provide advance notice by email to your registered address and via an in-platform notification, with a minimum notice period of fourteen (14) days before the amended Policy takes effect, except where immediate amendment is required by law or a regulatory direction.
Continued use of the 9p999 platform following the effective date of any amended Privacy Policy constitutes your acknowledgement of and, where required, consent to the changes. If you do not agree to the amended Policy, please contact 9p999 customer support to request account closure.
For all enquiries, requests, or complaints regarding this Privacy Policy or 9p999's data protection practices, please contact our Data Protection Officer:
When submitting a data subject rights request, please include your full name as registered on your 9p999 account, your registered mobile number or email address, and a clear description of your request. You may be asked to provide proof of identity before we can process your request, to protect your data from unauthorised disclosure.
If you are not satisfied with our response to your privacy enquiry or complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines.
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